- Forum posts: 1
Oct 11, 2014, 5:26:54 PM via Website
Oct 11, 2014 5:26:54 PM via Website
Hi I keep getting a frozen screen at start up and now its gone again. Tried all the battery removal etc. which helped for a short while but it keeps going again then freezes again. I got the reboot screen but cant perform a factory reset because I cant back up my data because I cant get into the phone! I have an SD card in but as I say I cant back anything up! Phone works well otherwise. Any suggestions please? Many thanks.