- Forum posts: 6
Aug 21, 2014, 5:47:54 PM via Website
Aug 21, 2014 5:47:54 PM via Website
If this is in the wrong spot, perhaps an admin can move the post.....
I have a dilemma. I am somewhat tech savvy for my droid M and my computers, but recently I was stumped. My MIL (mother in law) dropper her new Samsung Tab 3 (I found no forum here for that), in my lap an complained about her data usage and how she was getting dinged for overuse. She has a plan through Bell Canada that is crazy cheap and low on data (2.5GB for 2 years for about $10/month). Sadly, she has gone over her data many times now. I tried to set up an notification that would alert her when she was getting close to her limit, but the option is not on her tablet. Strangely enough, when I search for this feature on the net, I find this all the time, with great description on how to turn it on. Not for her tablet, It does not exist.
Now, some history. She bought this in Florida while on vacation for cheap, then brought up to CA to her provider and set up the plan. I am thinking that the tablet should have a factory reset, then we can see if that fixes things.
Any thoughts on this?