Samsung Galaxy S3 — Did an update and my phone flipped out

  • Replies:3
1
george
  • Forum posts: 1

May 21, 2014, 4:29:05 AM via Website

Is something going on with a bad firmware update? I updated my phone this afternoon and my galaxy s3 started freezing real bad. Almost like a computer with low memory. Everything was ok before I updated. I called tech support and they said I was the only call they received and said I should go to a sprint store. I went to the sprint store and he said I needed a factory flash reset. I had him do one and lost everything apps, pictures etc. For some reason my phone will not download apps now! Not a happy android camper right now.

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35
Lalit
  • Admin
  • Forum posts: 2,324

May 21, 2014, 6:05:00 AM via Website

Well, try going to the sprint store again I think you should give them a call regarding the unable to download apps.

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Loie Favre 33
Loie Favre
  • Forum posts: 877

May 21, 2014, 12:32:55 PM via Website

Hey Georg,

Are you still able to connect to mobile data or Wi-Fi with your Galaxy S3? What does the Play Store say when you try to install an app?

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Sarah Zohar 2
Sarah Zohar
  • Forum posts: 5

May 21, 2014, 12:38:49 PM via Website

yes I think you should give them a call

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