Sony Ericsson Xperia Arc — "Emergency Calls Only"

  • Replies:4
  • Forum posts: 882

Sep 28, 2011, 11:11:50 AM via Website

Hi everyone...

Not sure if this is a carrier or device issue, but my Xperia Arc is now displaying "Emergency Calls Only" and won't let me place any calls or even connect to data. The weirdest thing is that I have full bars! And, unlike in the past with other phones, the status hasn't changed even after leaving the apartment, where my signal is often quite bad. I don't know what to do....thanks in advance!


  • Forum posts: 22

Sep 28, 2011, 4:48:30 PM via Website

That could be alot of things:

  • Your phone is locked from the provider
  • your SIM card bit the dust
  • You don't have a good signal despite what is shown
  • or Your provider is having problems

Id restart the phone, entere your pin and see if it is still happening. it will probably clear itself up over tiem.

  • Forum posts: 1

Dec 5, 2011, 6:22:19 PM via Website

I am also experiencing a similar problem with my Sony Ericsson Xperia Pro purchased 15 days back.

Once the phone moves into "emergency calls" mode may be because of network conditions, it is not able to get out of it, even if signal level is very good.

Only on manual intervention- > Wireless & networks > Mobile networks > Network operators and forced selection to home netwok.

The problem being reported to Xperia support and await for a soluion.

  • Forum posts: 1

Jun 8, 2012, 9:31:49 PM via Website


I have the same problem with my sony ericsson ray. Any news on how to solve the problem?

  • Forum posts: 4

May 7, 2013, 8:23:06 AM via Website

I have the same problem in my phone.

— modified on May 7, 2013, 8:23:59 AM