Unable to Register

  • Replies:6
niftyvipul
  • Forum posts: 4

Apr 10, 2024, 11:03:37 AM via Website

I had a WhatsApp business account with the number +91562XXXXXXX, recently I was logged out from my account When I am trying to re-register and since it is a landline number I do not receive SMS on this number. Whenever I am trying to get code by call it says "We couldn't call your number"

Have been facing the same issue since last 15 days

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Rubens Eishima
  • Admin
  • Staff
  • Forum posts: 129

Apr 10, 2024, 5:07:46 PM via Website

The recommended option in your case is to contact WhatsApp's Support directly.

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niftyvipul
  • Forum posts: 4

Apr 11, 2024, 7:21:48 AM via Website

Tried contacting them several times, they just give a routine response "We’ve checked the service report, and it appears that your account is active with no issues."

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niftyvipul
  • Forum posts: 4

Apr 15, 2024, 7:25:29 AM via Website

Do you have any email id/method to contact them directly?

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Abu huraira Mughal
  • Forum posts: 25

Apr 15, 2024, 9:20:32 AM via Website

You're unable to re-register your WhatsApp Business account with a landline number (+91562XXXXXXX) because you're not receiving SMS or calls for verification.

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niftyvipul
  • Forum posts: 4

Apr 15, 2024, 9:41:38 AM via Website

Yes, I was registered earlier (received code through call). Now am unable to receive

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wextio
  • Forum posts: 124

Apr 16, 2024, 5:00:07 AM via Website

You could consider using a different phone number for verification purposes, such as a mobile number that can receive SMS messages or calls. This could help you bypass the current roadblock you're facing with your landline number.

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