Not Receiving a Notification When Notifications Are Enabled

  • Replies:8
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Skeezicks
  • Forum posts: 25

Nov 29, 2023, 1:12:30 AM via Website

Today I sent a text message with a photo to an individual as an addition to an existing chat. An hour later that individual replied. However, I received dot on the WA icon and I did not receive any other notification that the person replied. Then I verified that all of my WA notifications are enabled except for "Group notifications". I'm using WA version 2.23.23.78.

Is there someplace else I can check (I used to get the notification dot but don't anymore)?

— modified on Nov 29, 2023, 5:04:15 PM

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James Watson
  • Forum posts: 1,583

Nov 30, 2023, 7:50:54 AM via Website

Did he/she disable the 'Read receipts' option in his/her WA?

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Skeezicks
  • Forum posts: 25

Dec 2, 2023, 9:46:30 PM via Website

Oops, I made a mistake...

Original sentence:
However, I received dot on the WA icon and I did not receive any other notification that the person replied.

Replacement sentence:
However, I -did not receive a dot- on the WA icon and I did not receive any other notification that the person replied.

I don't know if the Read Receipts option was enabled on the receiver's WhatsApp. Guess I'll have to wait until I get another message.

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Skeezicks
  • Forum posts: 25

Dec 4, 2023, 8:13:11 PM via Website

I now have the same problem on a different cellphone. No notification when a new WA message is received. Any ideas?

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Skeezicks
  • Forum posts: 25

Dec 5, 2023, 2:59:39 AM via Website

Here is another way to explain my problem:

I never get a notification when I receive a new WA chat. I open WA and I see "Archives" but nothing else. If I tap on "Archives", then I see the new chat.

I want to see a notification that a new chat has arrived.

How can I do that?

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React Junior
  • Forum posts: 3

Dec 5, 2023, 8:33:34 AM via Website

These are my great experiences in this regard

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Skeezicks
  • Forum posts: 25

Dec 7, 2023, 2:32:34 AM via Website

Sorry, I don't know what you mean.

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Ellie401
  • Forum posts: 10

Dec 8, 2023, 4:13:04 PM via Website

Check WhatsApp notification settings in both the app and your phone settings to ensure that notifications for individual chats are enabled.

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Skeezicks
  • Forum posts: 25

Dec 17, 2023, 3:57:04 AM via Website

Everything is working normally now. I can't remember what I did to get it that way though. I'm thinking that it has something to do with Archiving but I'm not sure. Still working on that...

James Watson

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