Samsung Galaxy Note 5 — Note 9, Cable Connect, No Fast Charge

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Dec 16, 2020, 8:04:23 PM via App

My Note 9 recently stopped fast charging on cable,Qi is OK, and the computer stopped recognizing it on cable too. I did all recommended software steps except factory reset. The factory reset worries me, is all my data safe somewhere? Will I be able to restore it? I even had a new USB port installed at a local shop. No love!

Can anyone advise me on next steps? I am not interested in replacement. The Note 9 more than handles my needs.

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