Black screen when using FB

  • Replies:11
EricaR
  • Forum posts: 13

Aug 10, 2020, 11:37:56 AM via Website

I have a Samsung Grand Prime smartphone to use Facebook. I only use face book on this device. I use another device for all the other tasks. Recently, I got a problem when using FB on it. When I go down on FB wall suddenly half of the wall become black and it disappear in several seconds and I can scroll again.. I cannot understand if this is a Facebook issue or device issue. If some one has the same experience, please give me a tip

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marco sarli
  • Admin
  • Forum posts: 1,011

Aug 10, 2020, 12:58:26 PM via Website

It should be a device issue.

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EricaR
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EricaR
  • Forum posts: 13

Aug 11, 2020, 11:55:49 AM via Website

Lack of memory space was the issue.. I just tried deleting some of videos assuming it could be the reason .As of now, it works fine

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marco sarli
  • Admin
  • Forum posts: 1,011

Aug 11, 2020, 1:08:06 PM via Website

Glad to hear that you could fix it

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AshBishop
  • Forum posts: 8

Aug 14, 2020, 11:44:07 AM via Website

So great that you solved your problem!

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martin smith
  • Forum posts: 277

Aug 14, 2020, 4:34:41 PM via Website

The Facebook black screen on Chrome issue Use Incognito Mode If this resolves the issue, then the problem is caused by one of your extensions Clear the browser cache and cookies.

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Frederick Alliston
  • Forum posts: 21

Aug 14, 2020, 7:03:57 PM via Website

You are not alone; many users face the issue of the black screen on their Samsung smartphones. You may try the below-mentioned methods to fix up the issue:-

  1. You should try to charge your phone for half an hour or so and then
    try to start it again.
  2. You may try to remove your battery, put it again and then try to
    start your phone.
  3. Though this method will remove all data from your mobile phone, you
    may try the factory reset. However, take the backup of your data
    before you perform a factory reset.
  4. Sometimes, the memory space may become an issue. You are advised to
    clear up the memory of your Smartphone regularly.
    Hope these tips help.
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Clay57
  • Forum posts: 17

Dec 10, 2020, 4:20:19 PM via Website

By reading you post the first thought comes in my mind to tell you about facebook's light and dark versions. Then by reading the comments I realized that It was the device issue. But I'm glad you find the solution :)

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Ahmed Hassan
  • Forum posts: 1

Dec 11, 2020, 10:59:09 AM via Website

i also face this issue on my galaxy s8...

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parkerjo
  • Forum posts: 11

Dec 23, 2020, 3:43:16 PM via Website

I have met the same problem. How did you solve it?

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Philomela
  • Forum posts: 38

May 17, 2021, 5:36:18 AM via Website

thank you for the article

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marian
  • Forum posts: 45

Jan 11, 2022, 9:44:40 AM via Website

Thanks for such an useful article.

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