Black screen when using FB

Question

I have a Samsung Grand Prime smartphone to use Facebook. I only use face book on this device. I use another device for all the other tasks. Recently, I got a problem when using FB on it. When I go down on FB wall suddenly half of the wall become black and it disappear in several seconds and I can scroll again.. I cannot understand if this is a Facebook issue or device issue. If some one has the same experience, please give me a tip

marco sarli · Answer

It should be a device issue.

EricaR · Answer

Lack of memory space was the issue.. I just tried deleting some of videos assuming it could be the reason .As of now, it works fine

marco sarli · Answer

Glad to hear that you could fix it

AshBishop · Answer

So great that you solved your problem!

martin smith · Answer

The Facebook black screen on Chrome issue Use Incognito Mode If this resolves the issue, then the problem is caused by one of your extensions Clear the browser cache and cookies.

Frederick Alliston · Answer

You are not alone; many users face the issue of the black screen on their Samsung smartphones. You may try the below-mentioned methods to fix up the issue:-

 1. You should try to charge your phone for half an hour or so and then
    try to start it again.
 2. You may try to remove your battery, put it again and then try to
    start your phone.
 3. Though this method will remove all data from your mobile phone, you
    may try the factory reset. However, take the backup of your data
    before you perform a factory reset.
 4. Sometimes, the memory space may become an issue. You are advised to
    clear up the memory of your Smartphone regularly.
**Hope these tips help.**

Clay57 · Answer

By reading you post the first thought comes in my mind to tell you about facebook's light and dark versions. Then by reading the comments I realized that It was the device issue. But I'm glad you find the solution :)

Ahmed Hassan · Answer

i also face this issue on my galaxy s8...

parkerjo · Answer

I have met the same problem. How did you solve it?

Philomela · Answer

thank you for the article

marian · Answer

Thanks for such an useful article.