Black screen when using FB

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Aug 10, 2020, 11:37:56 AM via Website

I have a Samsung Grand Prime smartphone to use Facebook. I only use face book on this device. I use another device for all the other tasks. Recently, I got a problem when using FB on it. When I go down on FB wall suddenly half of the wall become black and it disappear in several seconds and I can scroll again.. I cannot understand if this is a Facebook issue or device issue. If some one has the same experience, please give me a tip

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Aug 10, 2020, 12:58:26 PM via Website

It should be a device issue.

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Aug 11, 2020, 11:55:49 AM via Website

Lack of memory space was the issue.. I just tried deleting some of videos assuming it could be the reason .As of now, it works fine

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Aug 11, 2020, 1:08:06 PM via Website

Glad to hear that you could fix it

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Aug 14, 2020, 11:44:07 AM via Website

So great that you solved your problem!

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Aug 14, 2020, 4:34:41 PM via Website

The Facebook black screen on Chrome issue Use Incognito Mode If this resolves the issue, then the problem is caused by one of your extensions Clear the browser cache and cookies.

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Aug 14, 2020, 7:03:57 PM via Website

You are not alone; many users face the issue of the black screen on their Samsung smartphones. You may try the below-mentioned methods to fix up the issue:-

  1. You should try to charge your phone for half an hour or so and then
    try to start it again.
  2. You may try to remove your battery, put it again and then try to
    start your phone.
  3. Though this method will remove all data from your mobile phone, you
    may try the factory reset. However, take the backup of your data
    before you perform a factory reset.
  4. Sometimes, the memory space may become an issue. You are advised to
    clear up the memory of your Smartphone regularly.
    Hope these tips help.
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