May 12, 2020, 11:39:20 AM via Website
May 12, 2020 11:39:20 AM via Website
Hii
I've got a problem WhatsApp.
My mother can't use her WhatsApp anymore. I suspect her phone and WhatsApp has been hacked.
The account was last seen online about 15 hours ago. And the profile picture has been changed to a picture of Joseph Stalin from a Polish meme site. The phone number has left all the group chats.
Does anyone know what this could be? Or what to do next?
May 12, 2020, 1:03:55 PM via Website
May 12, 2020 1:03:55 PM via Website
Copy your whatsapp folder to your SD card. Uninstall whatsapp from your phone.Email support@whatsapp.com and report what happened with the phrase “Lost/Stolen: Please deactivate my account” in the body. Usually they answer and react quickly.Once they have deactivated your account you have 30 days to reactivate it.Otherways, if it is not a big problem, the fastest solution is to change your Sim card and create a new account.
— modified on May 12, 2020, 1:10:16 PM
May 12, 2020, 1:44:21 PM via Website
May 12, 2020 1:44:21 PM via Website
Do you have any idea what this could be?
May 12, 2020, 1:56:30 PM via Website
May 12, 2020 1:56:30 PM via Website
The account has been hijacked or hacked as you prefer
May 12, 2020, 2:03:42 PM via Website
May 12, 2020 2:03:42 PM via Website
Yeah I thought so but I'm very interested in the reason why. I couldn't find anything on Google. The number doesn't send phishing text. And why would they change the profile pic. Is this something that regularly happens to other people and for what reason.
Thank you for the helpful tips!
May 12, 2020, 2:19:27 PM via Website
May 12, 2020 2:19:27 PM via Website
Could be just some youngster testing his skills. Just write to whatsapp support before they do something
— modified on May 12, 2020, 2:19:51 PM
May 14, 2020, 10:23:35 AM via Website
May 14, 2020 10:23:35 AM via Website
Yeah, feel the same
May 15, 2020, 7:29:25 AM via Website
May 15, 2020 7:29:25 AM via Website
Contact the WhatsApp support services and go for deactivation of your account.
May 17, 2020, 5:40:43 AM via Website
May 17, 2020 5:40:43 AM via Website
Read above. Contact support@whatsapp.com and report what happened with the phrase “Lost/Stolen: Please deactivate my account” in the body. Usually they answer and react quickly.Once they have deactivated your account you have 30 days to reactivate it
Jun 7, 2020, 9:31:26 AM via Website
Jun 7, 2020 9:31:26 AM via Website
very helpful thanks
Jun 8, 2020, 4:09:14 AM via Website
Jun 8, 2020 4:09:14 AM via Website
I think you should lock that account
Jun 8, 2020, 4:11:45 AM via Website
Jun 8, 2020 4:11:45 AM via Website
You may have downloaded the application in an unsafe place, so it happened
Jun 8, 2020, 4:19:05 AM via Website
Jun 8, 2020 4:19:05 AM via Website
Write to whatsapp support and deactivate the account