- Forum posts: 2
Jan 22, 2020, 1:33:14 AM via Website
Jan 22, 2020 1:33:14 AM via Website
Updated my phone from old Galaxy3 to Moto G7 Plus.
Same SIM = same phone number.
Used Moto app to copy settings/apps etc from old phone to new by bluetooth.
Started WhatsApp on the new phone expecting everything to be there. No, I had to set it up from zero, keying in phone number, name etc. Expected groups/chats/contacts etc would automatically appear, because that's how people write software nowadays, right?
Wrong. No contacts, no groups no chats
Found this site, seems I have to restart the old phone, save everything to google drive, import into new phone. Simple.
Restarted the old phone, opened WhatsApp, and it tells me my account has been cancelled/moved/or something and I have to start again from zero, keying in phone number, name etc.
So is all my data lost forever?
Or is it recoverable? Presently trawling through the old phone's files looking for data.
Thanks in anticipation,