It's true that NordVPN was breached in 2018 when a hacker exploited an unsecure remote management system.
In an official statement (21 October, 2019), the company explained how a data center based in Finland, which NordVPN leased, was accessed in March 2018. The hacker was able to exploit an “insecure remote management system” operated by the data center owner.
NordVPN said that the server did not contain any activity logs and that the company does not store user credentials, meaning they couldn’t possibly be compromised. It added that there were “no signs that any of our customers were affected or that their data was accessed by the malicious actor”.
Nevertheless, I still consider NordVPN trustworthy. With this incident, it learned important lessons about security and would be more secure.
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