Whatsapp launch problem

  • Replies:1
1
Radek
  • Forum posts: 1

Aug 9, 2019, 2:10:06 PM via Website

Hello, I installed Whatsapp on Samsung S3 mini which was successful but then the app cannot be open. The button "open" is not available in Play store and the app is not anywhere in the phone. I can just uninstall only which confirm it was installed. It seems like some kind of set up in the phone prevent launch the app.
I downloaded also APK file and installed manually but with the same result: installation successful but cannot be open.
New installation or restart did not help.Strange. I did not find such a problem in any forum. Thank you.

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James Watson 36
James Watson
  • Forum posts: 1,605

Aug 10, 2019, 6:24:25 AM via Website

  1. Was the WhatsApp you installed from Google Play Store? Was the APK you downloaded from the official website of WhatsApp?
  2. If it was true, do you have some special security app even some malware installed on your device which would block the launch of WhatsApp? Go through all apps installed on your device, please. Good luck to you.

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