or try these options?
1.Make sure your date and time on your device is correct. Its recommended that you set the time and date to set automatically or Automatic date and time.
The setting is usually found in settings under General or General management.
- Update Whatsapp to the latest version, the App may be outdated so go to the App store or Play Store and update to the newest version.
3.Make sure your network connection is working fine as this can affect you receiving the message. Also depending on your network make sure you have service that’s active. Also that your device is configured to received messages properly.Make sure you can also browse the internet normally as if you cant that could be the source of the problem.
4.Go to settings, Apps and search for Whatsapp when finished go ahead and select storage and then Clear cache and clear data.
Launch Whatsapp and grant relevant permissions and try the setup process again from scratch. Also remember to grant Whatsapp the ability the view and read SMS messages and the process should complete this time.
5.Also try going to reset and choose the option:Reset network settings which will not delete your data but reset all network settings to their default. Then try the setup again.