pin lock?

Question

My daughter forgot her pin code and we can't unlock it not even hard boot can someone help please send some help she is driving me crazy bout it;she got it at a hard sale and did not register the phone as well with I can't do a factory set cause I can't do a hard boot any other ideas please and thank you I will keep trying your two suggestion

— modified on Jan 21, 2019, 3:08:44 AM

Lindsay mcdaniel · Answer

The best advice is to call the phone manufacturer customer service or your mobile carrier explain to them what's going on. They will ask you a couple of security questions then email you the passcode.
Oh yea!
Tell them to email the passcode to your email address not your daughters!

Lindsay mcdaniel · Answer

Here are 2 more ways! 1 for iPhone and 1for Android. ![image][1]
![image][2]


  [1]: https://fscl01.fonpit.de/userfiles/7498620/image/forum/Screenshot_20190120-162854.png
  [2]: https://fscl01.fonpit.de/userfiles/7498620/image/forum/Screenshot_20190120-162831-1548020156435.png

These screen shots I sent you may not have the entire process but the web addresses are there! And you can go to that web site yourself.

Hope this helps!

sigaukei · Answer

Thank you so much that was very helpful

Lindsay mcdaniel · Answer

> [[cite sigaukei]]
>
> Thank you so much that was very helpful

Your welcome!
The only reason I joined AP  was to help!

dm go · Answer

what i must do if i forgot pin from my sim?

Bastian Siewers · Answer

Hi,

contact your provider, he can help out with a longer second code. You need this code to set up a new pin for the SIM card :)

alice434 · Answer

nice post