Samsung Galaxy S — Not connecting to mobile network

  • Replies:2
  • Forum posts: 1

Nov 17, 2018, 5:57:10 AM via Website

I am a junior in college who broke his own phone while biking to work one day. The LCD completely got ruined on my S8 plus and because i am broke I did a self repair. Everything went smoothly and when I went to pay my phone bill to have my phone turned back on my phone could not reach tmobile network. Is it possible that I messed up my antenna or sim card? How do I fix this problem. I cant just get a new phone cuz ya know the whole being broke thing. 😅 thanks for the help if anyone has a solution. My phone is a galaxy s8 plus just to reiterate

  • Forum posts: 1,454

Nov 17, 2018, 9:21:46 AM via Website

Try to shut down your S8 plus, eject the sim card, clean it and then insert it in the slot again.
If this does not work for your S8 yet, maybe you will have to ask for help from a customer service center.
Good luck to you.

— modified on Nov 17, 2018, 9:26:58 AM

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  • Forum posts: 15

Sep 25, 2019, 11:35:36 AM via Website

Restart the device and try to connect again. Before restart, the device does not forget to off mobile network.