- Forum posts: 3
Jul 7, 2018, 11:04:35 AM via Website
Jul 7, 2018 11:04:35 AM via Website
I have recently switched phones from samsung j5 to a galaxy s6. I also changed network providers. when i re- installed whats app i do not receive the activation code or get a call. I have reinstalled several times and even factory defaulted the s6 to be sure there were no strange issues. The S6 receives normal messages and calls without issue and i have quadruple checked my country code and mobile number.
Whats app email support is worse that useless.
Anyone have any idea about how to resolve this or get help on it?