Facebook Messenger won't download mp3 files

  • Replies:5
  • Forum posts: 1

Jun 4, 2018, 12:56:46 PM via Website

Hello, I gave a song to a friend via my PC ( drag and drop on the message box in browser ) and it appears just fine like it is gonna work, but after I tap on it and hit DOWNLOAD I get this error :

Can't open attatchement'


  • Forum posts: 22

Jun 4, 2018, 2:06:17 PM via Website

Well try this:

Step 1: Open this link m.facebook.com/messages in PC.
Step 2: Open the conversation to download the audio message
Step 3: Right click on the audio bar near the "play" button and select "Copy audio address"
Step 4: Paste the address in the address bar of your browser
You will see the file getting downloaded to your PC.

I also tried this method some days back, worked for me.

  • Forum posts: 1

Jul 22, 2018, 5:26:57 PM via Website

I have the same issue, and I'm surprised that there's not more online about it - I have yet to find a solution. The file downloads fine on PC - that's not the issue. It's if you try to open the file via the Messenger app, on your phone. Thanks in advance for any help with this problem, as it is very annoying.

  • Forum posts: 1

Oct 26, 2018, 7:35:40 PM via Website

  1. On your android device (using chrome), goto https : //m.facebook.com (yes, there are spaces in the URL since I'm a new user, and can't post links)
  2. In the chrome menu in the upper right (three dots lined up on top of each other), click on the 'Desktop site' entry.
  3. When the page refreshes tap on the messenger icon (looks like a dialog bubble from a cartoon with a horizontal lightning bolt through it). If this is hard to tap, make the page larger using the two finger gesture.
  4. Pick the messages you want to look at (the user or group in messenger) [tap on it]
  5. Scroll to the message with the attachment, and you should see a player (an Right Arrow followed, by a Time, followed by a Dot on a Horizontal Line).
  6. Tap the arrow, and your music will play.
  • Forum posts: 6

Mar 30, 2019, 10:02:21 PM via Website

Check your internet connection. I get to experience such issue and it's usually due to poor internet connection. Sometimes, huge files have trouble with downloading process because of internet but there are times that it's due to the phone. Make sure also that your phone has enough memory to accept the file. Check the overall feature of your phone. Hope this answer helps.