A problem with pictures in Whatsapp

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  • Forum posts: 1

Jan 14, 2018, 1:44:46 PM via Website

Hello together,
Thats my problem:
- I deleted a picture (that was a mistake) in my Samsung-gallery, that was sent in a whatsapp-group.
- I asked if someone in this group could send this picture again.
- They send this picture again, but if I tip on that picture, a text is shown: Sorry, that file doesn't exist in your internal memory.

How can i deactivate this?

Thank you,
Arsartor

If you intrested: I have a Samsung A5(2017)
and sorry for my bad english, im from germany ;)

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  • Forum posts: 1,286

Jan 15, 2018, 5:04:39 AM via Website

Go to folder 'Internal Storage / Whatsapp / Media / WhatsApp Documents', check whether the picture file does actually exist.

— modified on Jan 17, 2018, 8:06:27 AM

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  • Forum posts: 14

Jan 15, 2018, 5:10:33 AM via Website

Can you find it in Gallery under the Whatsapp folder?

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