Google Nexus 7 (2013) — Help with factory hard reset

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Nov 7, 2017, 4:41:36 PM via Website

I have performed the hard reset but when I select reboot the screen goes back to the Google swirling colored circles. I have tried several times .
Also I am unable to turn off the tablet or even get past this screen.
Any help or suggestions would be greatly appreciated. It almost seems as if something is locked.
Thank you in advance.

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