Whatsapp - “you may have new messages” - but don't receive any [on hold]

  • Replies:3
Jeff R
  • Forum posts: 1

Apr 21, 2017, 7:16:18 AM via Website

I've received the "you may have new messages" notification a few times on my Nexus 5X due to the use of data saving, however, this evening I received the notification once again, but when I opened WhatsApp, no new messages came through like they normally do. I understand that the use of the words "may have" imply that I might not have necessarily received any new messages, but I find it strange that such a notification would appear if I hadn't received any new messages. Has anyone else experienced something similar, and does anyone know why the term "may have" instead of "have" is used?

Peter George
  • Forum posts: 3

May 10, 2017, 12:16:51 AM via Website

I had this a couple of weeks ago. It seemed to coincide with intermittent wifi signal. I haven't had it since so not sure if it was an app error or was to do with the data signal.

  • Forum posts: 1

Nov 3, 2018, 7:02:02 PM via Website

Settings>data usage>WhatsApp>check Mobile data and wifi button's image