In app purchase issue

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Jul 5, 2016, 9:06:28 AM via Website

Hi guys, I have some query's about the in app purchases.
I have some users got monthly subscriptions. Unfortunately I did not save the subscription ID and Google response which will return after the successful purchase. I try to get the Google purchase information from them, but they have more than one Google account. Is this possible to get the Google purchased information from them who have more than one Google account??. please help me to sort it out. thanks...

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