Reinstalled whatsapp and cant access group chats.

  • Replies:9
Celestia Prime
  • Forum posts: 1

Jun 18, 2016, 11:12:15 PM via Website

Reinstalled whatsapp without a backup, lost all messages and group chats on my device but according to other members of the group chats I am still in them, but I don't receive any messages from them and they don't appear in my chats.

I can't be reinvited to them and I am not sure what to do.

I have attempted to restore from local data on my phone but it always says backup failed.

— modified on Jun 18, 2016, 11:14:45 PM

Vikas Dhar
  • Forum posts: 11

Jul 15, 2016, 1:54:36 PM via Website

When you reinstall the app, you get an option to load those previous messages. In this case, you would have your app as it was before you uninstalled.

Igel Chris
  • Forum posts: 37

Jul 15, 2016, 2:02:53 PM via Website

I'd also recommend to reinstall again and activate the backup-function as Vikas stated. You should automatically join the groups, even if you didn't use the backup. Did you verify your phonenumber already??

Nisha Patel
  • Forum posts: 17

Jul 15, 2016, 2:44:30 PM via Website

Yes... Agree with @Igel Chris to re-install it again...

And yeah you should have selected the option to store the back up conversations.

Engur Isaac
  • Forum posts: 1

Jun 12, 2017, 11:06:53 AM via Website

Even if you click restore, actually the restore data is very small. So you still can't get the messages and groups you once belonged to

Deepak Yadav
  • Forum posts: 1

Oct 23, 2018, 4:41:14 PM via Website

I am having the same problem. Please help me if you got solution

Partha Mandayam
  • Forum posts: 2

Nov 9, 2018, 6:04:17 AM via Website

After reinstalling whatsapp I've lost all my group memberships and am not getting new messages.
Is there any urgent method to contact whatsapp?
I've lost membership in a group where I was the only admin. So how to get it back?

Travel Sri Lanka

  • Forum posts: 2

Nov 21, 2023, 8:51:53 AM via Website

If the above steps don't work, try clearing the cache of the WhatsApp application. On Android, go to "Settings" > "Apps" > "WhatsApp" > "Storage" > "Clear Cache." On iOS, go to "Settings" > "General" > "iPhone Storage" > select WhatsApp > "Offload App." Afterward, reinstall WhatsApp from the App Store or Google Play Store.

jeson zale
  • Forum posts: 1

Nov 21, 2023, 10:33:40 AM via Website

Losing WhatsApp messages and group chats can be frustrating, but there are a few steps you can try to recover them. Here's what you can do:
Confirm with other members of the group chats if you are still listed as a member. If they can see you in the group, it means you are still part of it.
Make sure you have the most recent version of WhatsApp installed on your device. Updating the app may resolve any issues related to receiving messages.
Verify that your notification settings for WhatsApp are properly configured. Go to your device's settings, find the WhatsApp app, and ensure that notifications are enabled.
Request a member of the group to add you back to the group chats. Once you are added back, you should start receiving messages again.
Clearing the cache and data of the WhatsApp app may help resolve any issues related to receiving messages. Go to your device's settings, find the WhatsApp app, and clear the cache and data.
If none of the above steps work, you can try reinstalling WhatsApp. Before doing so, make sure you have a backup of your important chats and media files. After reinstalling, verify your phone number and restore your chats from the backup if available.

  • Forum posts: 10

Dec 8, 2023, 4:17:09 PM via Website

If you've reinstalled WhatsApp without a backup and are missing group chats, try having someone from the group send you a direct invite link. If local data restore fails, unfortunately, you may not be able to recover the lost messages.