Samsung Galaxy S2 — Unable to mount internal Storage

  • Replies:3
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  • Forum posts: 2

Feb 9, 2015, 10:45:47 PM via Website

Hi All,

imageI have a Samsung Galaxy S2. I have NOT rooted my phone. I do not have an external micro SD card. I noticed that I was unable to open gallery. I checked and found that the internal Storage (16GB) is missing. When I click on mount SD Card it says preparing to mount and then comes back to the same screen. Screen shot attached.

I am running 4.1.2 which I updated from Samsung Kies application. When I hit *#1234# it returns
Phone: I9100DDLS9
Build Info: Mon Apr 22 16:44:57 KST 2013

From the about device
Build Number : JZ054K.I9100XWLST
Kernel version: 3.0.31-1155691
Baseband Version : I9100DDSL9

I booted my phone in recovery mode and cleaned the cache data but no go. I have important pictures on my internal SD card that I do not want to loose.

I have an external card of 32GB that I can use (if needed). Any suggestions please

Thanks in advance

  • Forum posts: 2

Mar 30, 2016, 9:37:18 PM via Website

Hi Vaibhav,

Did you get solution of your problem? I have got the same problem today and unable to find the solution of it. If you can share the solution then it would be great help!


  • Forum posts: 2

Mar 31, 2016, 10:06:07 AM via Website

Hi Bhavin,

You need to root your phone and install a custom kernel like siyah v6.0.2.1. Then try mounting the card it will work fine.


  • Forum posts: 2

Mar 31, 2016, 7:30:43 PM via Website

Okay thanks! I will give a shot!

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