Samsung Galaxy S5 connectivity issues.

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Brian
  • Forum posts: 10

Aug 4, 2014, 5:13:02 PM via App

I'm having a problem with connectivity I'm the sense that whenever I'm at work or few other places that I'd normally get great reception, it just cuts out, now I've narrowed it down to thinking it is a problem with my mobile network connection because when I turn off my mobile network I get steady cell service for calls and texts, but when I try to connect to the mobile network it basically cuts it all off. Anybody else have these problems? And did you find a permanent fix? Thanks.

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4
Rosalind W.
  • Forum posts: 4

Aug 5, 2014, 2:08:36 PM via Website

Hi Brian, I've had the Samsung S5 since it came to the UK in April, I have not experienced the problem that you're having with the phone however on the odd occassion my network does cause this to happen. I live on the south coast and am with EE who are presently upgrading the 4G coverage and I assume that this probably is the cause for any drop out.

As this happens to me so rarely I have not confronted EE but if I were you I would be looking towards your network provider for a solution.

Hope this helps :)

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