Samsung Galaxy nexus Google is crashing

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May 1, 2014, 6:36:56 PM via Website

Hi ,

I have a Samsung Galaxy nexus Google that is constently crashing after 20-25 seconds each time i turn it on. The screen freezes and from there on its impossible to do something. I tried pressing the volume button on power button but even that doen't seem to work. Any advice ? THX

— modified on May 2, 2014, 11:45:37 AM by moderator

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May 5, 2014, 8:00:06 AM via Website

Why don't you try factory resetting your device I think this problem is occurring because of the application installed which might be interfering with the normal working of your device. :) having your device factory reset is going to remove that application and your device will be good to go.