I have a problem with Samsung I5800 Galaxy 3!

  • Replies:46
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  3
LIOKRIS
  • Forum posts: 10

Feb 1, 2012, 3:05:00 PM via Website

My phone doesn't want to turn on it only shows the logo of the phone for hours and that is all I tried to unplug my phone sd card and all cards on my phone but still no fixing .
My phone is new almost a year and I recently started to use it like a month .
The model is : Samsung I5800 Galaxy 3
What I did was to install some apps and after trying to install one of them something went wrong it toke so long to install the app and after I saw no installation whatsoever at all I disconnected the installation then everything started to work very slow and nothing wanted to install or uninstall on the phone . Then I decided to turn of the phone I thought that would help the phone to work faster but after I turned it off I couldn't turn it on the only thing that do is to play the turning on music and to show the logo and that is all . And the only way I can turn it off is when I unplug the battery :(
What did I do wrong and how can I fix this problem is my phone dead forever or can I fix it somehow please help me I am really worried :(

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  31
Eric McBride
  • Forum posts: 1,811

Feb 2, 2012, 1:41:46 PM via Website

Hmmmm......thats a tricky one. Im guessing your phone is not rooted correct?

So what your saying is that when you try to turn it on, it just hangs on the logo the entire time? The phone wont boot all the way up correct?

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  3
LIOKRIS
  • Forum posts: 10

Feb 2, 2012, 2:02:31 PM via Website

Yes when I try to turn my phone on the only thing that does is to hand on the logo for hours until the battery is off.
I don't know how to root my phone when it's off can you tell me more details about rooting and what can I do . I am really worried because the phone it's not mine and I don't want to give money for reparing.

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  31
Eric McBride
  • Forum posts: 1,811

Feb 2, 2012, 5:48:02 PM via Website

Hmm..I ve done some digging around, and what I wanted to try to do is get your phone in recovery so that you could factory wipe it without having to boot it up. Here is something you can try at your own risk. Not responsible if it doesnt work.

Power off your phone. Make sure your battery has some charge left in it. Press the middle of the VOLUME + MENU(middle key) + POWER ON for 1-2 sec and then release the power button. The recovery menu should then appear.

Select Wipe Data/ Factory reset with volume down, then press MENU, then select Yes - delete all user...When that is done, go back up to reboot system now, and then see if it reboots.

Basically, just do STEP 1 of this:

Then reboot. Let me know if you have any luck.

Eric

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  3
LIOKRIS
  • Forum posts: 10

Feb 3, 2012, 9:25:21 AM via Website

Hi I did this already I press all the buttons and I deleted all the files and reboot the phone and it is working right now thanks for the help :)

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  31
Eric McBride
  • Forum posts: 1,811

Feb 3, 2012, 9:51:22 AM via Website

Glad you finally got it working :-D

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  3
LIOKRIS
  • Forum posts: 10

Feb 7, 2012, 12:30:14 PM via Website

I am also glad that I got it working , after a few days ago I had the same problem again and I did this thing reboot and deleting data and it worked again I guess it is a common lag bug idk ...

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  31
Eric McBride
  • Forum posts: 1,811

Feb 8, 2012, 12:58:57 PM via Website

So it occurs often? Thats really weird. I really wonder if its a certain app thats causing your problem, as I ve never heard of such a bug.

Do me a favor...go to the market and download a free app called "myappslist". It will allow you to save a list of all your apps to a file on your sd card. So if you can, save the list of apps you have installed and post it here so that I can have a look to see if there any apps that might be causing you so much trouble.

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  3
LIOKRIS
  • Forum posts: 10

Feb 8, 2012, 3:01:51 PM via Website

Well I don't need to download anything I cna just write it down to you and explain what happend with what app .
The first time I got this problem with my logo all the time on screen was because I tried to instal one audio app to listen to mp3 music she was very big and the instalation time was very long so I canceled the instalation and after that nothing worked like before no videos nothing only one big lag and afte rI turned my phone off and then on the logo was the only thing that appeared for a long time. I delete everything reboot my phone and it owrked then I started to using my phone as before but I had too many stuff on my sd car I have 14 gb card space and I was using almost all of it full with movies and tv shows I started watching them with mvideo player a video player for movies very good one I think but after I waited a long time the player to find my videos suddenly my phone turned off and the same logo appeared and stayed like before on and on, my bf thinks that the problem is because of the sd card because I use to much of the space and that is causing the lag and the bug .
What do you think?

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  31
Eric McBride
  • Forum posts: 1,811

Feb 9, 2012, 1:21:55 PM via Website

Hmm..how much free space is on your sd card, and what class of a card is it?

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  3
LIOKRIS
  • Forum posts: 10

Feb 9, 2012, 3:29:52 PM via Website

Well my SD card has 15 and a little bit more GB space but the time I used it and the problem occurred I used almost all of my free space .
I don't know what class of card means but if it means the name I will give it to you, on my sd card is saying SanDisk made in China .
Sorry if I wrote the wrong answer I really don't know much (at all) about that kind of stuff :(

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  31
Eric McBride
  • Forum posts: 1,811

Feb 9, 2012, 4:49:46 PM via Website

No problem! As long as you have around 2 or 300mb left on the card, there should be no issues. It could be that the card is corrupted though. Are there any error messages on the computer if you try to plug your phone into a PC?

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  3
LIOKRIS
  • Forum posts: 10

Feb 10, 2012, 12:19:52 PM via Website

No,no problem at all :)
Maybe it is from some apps the problem maybe when I use too much free space.At least I know how to fix this problem if occures again :)

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  31
Eric McBride
  • Forum posts: 1,811

Feb 10, 2012, 1:31:46 PM via Website

Yeah...let me know if it happens again. Im really curious to get this figured out.

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  3
LIOKRIS
  • Forum posts: 10

Feb 10, 2012, 1:48:38 PM via Website

wow you really want to know the reason of my problem :)
I hope there is no next time , and no more lag or bug :)
But if something happens I will share it with you :)

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  31
Eric McBride
  • Forum posts: 1,811

Feb 10, 2012, 2:06:27 PM via Website

LOL..yeah..I hate it when theres a problem that keeps repeating itself. After all, helping is what we're here for!

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  3
LIOKRIS
  • Forum posts: 10

Feb 10, 2012, 2:36:14 PM via Website

I feel luky to have such an understanding and helpful perosn like you :)
And I know how to fix the problem with repating salsung logo I just don't know the exact moment and reason for it :)
But for me the solution is more important then the problem itself, but still it is good to know for the future using so I could try and prevent it :)

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  31
Eric McBride
  • Forum posts: 1,811

Feb 10, 2012, 5:15:02 PM via Website

No problem at all. I spend a lot of time with Android phones, and when I hear of a problem like that it just irritates me that I cant figure out whats causing it!

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  3
adnan malik
  • Forum posts: 17

Feb 22, 2012, 4:17:17 PM via Website

excuse my mobile samsung i5800 galaxy 3 got a problem ..i cant surf internet through wifi on my cell although my cell is connected to wifi network..........when ever i opens any site ....an error msg appears "web page is nt available". nw i cant open andriod market through my celll.......plz kindly help me i will be very thankful 2 u for this kind act

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