- Forum posts: 1
Nov 19, 2010, 6:12:01 AM via Website
Nov 19, 2010 6:12:01 AM via Website
I just bought the motorola backflip in august through ATT and for the past month i cannot send text messages to verizon phones. i can receive them and i can make calls but just can't get my text messages to go through. I have no other texting issues with any other carrier just can't send them to verizon phones.
The phone shows them as sent but they are never received.
Calling tech support is completely useless and they are basically complete and utter morons both ATT tech and the dedicated Android Tech support department. Have had the phone reset, new sim card, attempted the update the software but found out i'm running the latest software.
The phone is still under warranty and they are giving me a hard time returning it until we have exhausted all options in trying to fix the phone but i've spent about 7 hours with tech support so far and they can't fix it yet they wont' just let me exchange it for a new one.
If anyone has a similar problem or suggestion please let me know!
Thanks in advance!