Video Taken in Landscape Mode Doesn't Display Properly

  • Replies:3
  • Answered
Skeezicks
  • Forum posts: 25

Dec 17, 2023, 3:46:58 AM via Website

Using my Pixel 7 Pro camera I made a video while using WhatsApp. I started out with the camera in the portrait mode. During the video I turned the camera 90 degrees to the landscape mode for about 15 seconds. Next, I turned the camera back to the portrait mode, said a few words, and sent the message.

When I reviewed the video, again I started out by holding the camera in the portrait mode. When it displayed the part I made in the landscape mode, this is how it looked:

image

So I turned the camera 90 degrees to the landscape mode and this is how it looked:

image

What's happening here - is this a WhatsApp thing?

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Skeezicks
  • Forum posts: 25

Dec 26, 2023, 1:20:53 AM via Website

I fiddled around with this problem a bit. Apparently if I put the phone in the landscape mode and then make my video call, the recipient will see the video in the landscape mode if he/she turns the phone to the landscape mode. But if I start the video chat in the portrait mode and then turn the phone 90 degrees, what is shown in my first post is what the recipient will see.

I hope this helps someone who has the same question.

James Watson

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James Watson
  • Forum posts: 1,583

Dec 27, 2023, 6:19:06 AM via Website

Skeezicks

I fiddled around with this problem a bit. Apparently if I put the phone in the landscape mode and then make my video call, the recipient will see the video in the landscape mode if he/she turns the phone to the landscape mode. But if I start the video chat in the portrait mode and then turn the phone 90 degrees, what is shown in my first post is what the recipient will see.

I hope this helps someone who has the same question.

Thanks for your sharing.

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Skeezicks

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Palomino
  • Forum posts: 12

Jan 3, 2024, 8:04:34 PM via Website

This is because WhatsApp is not correctly updating the orientation metadata of the video when the phone is rotated.

SkeezicksJames Watson

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