I get screen message asking whether to allow/deny location info, but when I tap nothing happens

  • Replies:3
  • OpenNot stickiedUnanswered
  • Forum posts: 2

Nov 18, 2019, 7:42:42 PM via Website

I have an issue where websites generate the pop-up message:
"www.site.com" wants to use your device's location. Allow Block"
the popup asking whether to allow notifications or not

Problem is I cannot select either allow or deny. I tap, hold, double-tap - all manner of trying to select one or the other, but it's like the Allow / Block links/buttons are just text and have no function at all. In order to clear it, I hit the back button on my phone and no option is set.

I have cleared app data, browser cache, forced stop on the browser. Nothing works.
I visited a website and got the problematic popup. Then I downloaded the app for that same site and the popup works fine.

I use Chrome
Android version: 8.1.0
Android and all apps are up to date


— modified on Nov 18, 2019, 7:54:19 PM

  • Forum posts: 1,041

Nov 19, 2019, 3:16:31 AM via Website

Strange. Try a scan with malwarebites.

  • Forum posts: 2

Nov 19, 2019, 6:36:55 PM via Website

The Malwarebytes Scan is clean

  • Forum posts: 1,373

Nov 20, 2019, 3:10:50 AM via Website

You can disable the "location tracking" and "desktop notifications" features in your Chrome browser's settings.

But after disabling these features, use the 'Manage exceptions' (if available) button to manually allow these features on the required websites as location tracking is required for any Maps website (like Google Maps) to get precise results.

Download size < 0.07 MB. But also Accurate, Ad-Free & Full-Free.
The minimalist app available on Google Play https://goo.gl/ws42fN
Your 5-star is appreciated. Blog : https://okblackcafe.blogspot.com