- Forum posts: 4
Jun 30, 2016, 11:40:08 PM via Website
Jun 30, 2016 11:40:08 PM via Website
MY PHONE JUST UPDATED LAST NIGHT AND NOW I CAN NOT ACCESS MOST PHOTOS IN MY GALLERY. HOW CAN I FIX THIS?
Richard Purvis
MY PHONE JUST UPDATED LAST NIGHT AND NOW I CAN NOT ACCESS MOST PHOTOS IN MY GALLERY. HOW CAN I FIX THIS?
What do you mean by "cannot access"? Gallery won't launch? Photos missing in Gallery? Cannot view full size photo?
Is there an error message? Post a screenshot?
- Forum posts: 4
Jul 1, 2016, 5:54:12 AM via Website
Jul 1, 2016 5:54:12 AM via Website
Only the last 3 groups of photos come up as thumb nails. The other 300 are just grey boxes and will not pop up if I select the grey box. No error msg at all.
If the images are stored on a SD card have you checked if the card is installed properly?
- Forum posts: 4
Jul 1, 2016, 8:54:22 PM via Website
Jul 1, 2016 8:54:22 PM via Website
I have not touched anything inside my phone. It started right after the update.
sounds wierd. Can you still access the SD card then? If Marshmallow have forgott it or someting 
I had a similar problem and then was the error that the SD card could not be found.
- Forum posts: 4
Jul 1, 2016, 10:18:38 PM via Website
Jul 1, 2016 10:18:38 PM via Website
I havent seen any error msg at all.
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