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  • Forum posts: 1

Sep 19, 2015, 11:38:17 AM via Website

I upgraded from a samsung 4 to the edge and having problems with some sort of account issue. Firstly some of my contacts cant be contacted on new phone via whatsapp. I deleted the account on old phone but still some contacts cant receive messages and i am still showing up with two accounts in my friends list.

I was advised to completely reser old phone to factory settings and in doing so lost ALL contacts in my phone book in my new phone.

Is there anything i can do about whatsapp and restore my contacts?

  • Forum posts: 583

Nov 26, 2015, 2:37:29 PM via Website

I think the update is still not supported on your device, you should try to downgrade your device and then check it.

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