- Forum posts: 1,110
May 7, 2014, 10:49:32 AM via Website
May 7, 2014 10:49:32 AM via Website
The easiest way to perform a Factory Reset is from within the menu settings:
Settings > Privacy > Factory data reset (check Format USB Storage if you want to wipe SD card content) > Reset phone > Erase everything.
Please remember to back up any data you want to keep first!
Alternatively, you can type in *2767*3855# on the key pad and that will do the same thing.
Remember sometimes you don't need to go even this far to solve problems. First of all try just turning your phone off for a while, or removing the battery entirely. Sometimes something as simple as that is enough to clear up some simple problems.
But if you've tried all of these methods and are still having problems, you can try a Hard Reset, the instructions for which are here.
— modified on May 7, 2014, 10:56:49 AM
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