- Forum posts: 3
Apr 17, 2015, 6:43:13 PM via Website
Apr 17, 2015 6:43:13 PM via Website
I have a Samsung Galaxy tablet 10.1
I got locked out (weird story).
So, I followed the instructions to boot to screen where I used power button + up volume.
In screen selected factory reset.
It went through reset, then chose to reboot... yay right?
Now here's where things got weird...
On reboot, started until it got to AT&T logo and sound, then it sat there and didn't do anything else.
So I rebooted 3 times, same thing.
SO... I booted with up volume & start, got to the screen used before.
It said this error
E: unable to mount etc...
chose reboot, same thing went through Samsung screen stopped on AT&T and froze there.
So I tried to just shut it down until I could get help, then it would automatically reboot and freeze over n over.. I couldn't shut it down.
Been that way all night. I think the battery finally died overnight.
PLEASE PLEASE HELP
Thank you,
Jennifer
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