Face recognition stopped working

  • Replies:2
  • Forum posts: 26

Nov 7, 2019, 6:54:37 AM via Website

Hi, Everyone I am a permanent user Huawei and now I am using Mate 10 Lite and enjoying Face ID unlock but suddenly when I have updated it to latest version and then suddenly Face ID feature not working.
And I have liked this devices for the only reason that it has "Facial Recognition Software", because everyone like to protect their personal data as can as possible and my opinion is that the best way is the Face ID.

  • Forum posts: 1,022

Nov 12, 2019, 8:36:03 AM via Website

should still be covered by warranty. Ask a Huawei service centre

  • Forum posts: 15

Dec 25, 2020, 9:31:07 PM via Website

I have the same problem..